How Do Customers Rate Recommendations?
Involve your customers actively in your marketing through recommendation
Loyal customers who are enthusiastic about your company and tell others, i.e. recommendations by word-of-mouth or viral marketing, are already considered by many companies to be the most important targets in their marketing activities.
We support you on the basis of our tried and tested instruments in your efforts to make your customers "loyal advocates” of your company, who recommend you and your products and services to others, thereby growing your customer base for you.
We provide concrete answers to all questions about the topics of recommendations in general and word-of-mouth in particular, for example:
- How high is the "reference value” of each customer (who recommends you to how many other people they know and how frequently)?
- Which topics/services are discussed?
- Which factors impact on the willingness to make recommendations?
- How can the rate of recommendation be increased?
- How can content/topics be evaluated and influenced?
Ahmed Abdelgalil